One system to run the entire facility
We bring the facility's core operations into one system, so that data, appointments and payments work together without the same information being entered in more than one place.
What does the system include?
Booking and calendar
Practitioner, room and chair appointments are managed in one calendar, according to the facility's approved booking rules.
Patient communication channels
Patient enquiries through WhatsApp, Instagram, the website form and missed calls are managed, and appointments are linked to the same calendar.
Treatment plans
Treatment plans are followed up after they are presented to the patient, with the cost, the patient's response and the follow-up status recorded.
Staff and shifts
Practitioner shifts are organised and their work locations and the services they are authorised to deliver are set, so that every booking goes to the right practitioner.
Inventory and consumables
Inventory and consumables are tracked, with the needs of upcoming appointments calculated and an alert before materials run out.
Billing and payments
Cost estimates, invoices and receipts are managed and linked to appointments and the services delivered, so the financial data stays matched to the operating data.
The inspection file
Facility licences, practitioner registrations, the approved price list and compliance requirements are tracked, with an alert before any of them expires.
Analytics and reports
Operating data is gathered and the key indicators are shown in one place, with regular reports that help track the facility's performance.
How do we build the system?
The system is built in clear stages, from the audit of what the facility needs through to launch and operation, with each stage reviewed before moving to the next.
- 01
The audit, free
We audit the facility's needs and its actual data within one week, and share the results with you whether or not you decide to continue with us.
- 02
Map of systems and processes
We review the facility's current systems and processes, and identify the duplication, the gaps and what needs connecting or building before implementation begins.
- 03
Build and set-up
We build the system to the approved map and set it up with the facility's data, services, prices and rules, then test it before launch.
- 04
Launch and operation
We train the facility's team to use the system, then start operating it and monitor the channels, data and reports continuously.
What does the system not include?
The medical record
The system does not include diagnosis or clinical notes, and medical data stays in the facility's systems dedicated to it.
Medical insurance
The system does not currently include processing insurance claims, which will be available later as a separate module.
Self-management
We do not provide the system as software handed to the facility to manage on its own. We run and monitor it as part of the monthly service.
Identify what your facility needs first
A free audit within one week, and the result is yours.