Two ways to buyone system.
A clinic already running on something gets modules built around it, one at a time. A clinic that is opening gets the whole thing built at once. The free audit says which of the two you are, and where to start.
Which one you are is not a preference
It is decided by what you already run. We do not sell migrations, so a clinic with a working stack is never asked to move off it, and a clinic with nothing chosen yet is the one case where building everything at once is not a migration.
Modules, one at a time
We integrate what works and build the module where nothing does. Each one is bought on its own and has to pay for itself before the next one starts, so there is no bundle and no menu.
The modules →2You are openingThe whole system, at once
Nothing is chosen and nothing has to move, so the clinic gets built to how you intend to work rather than around what you already tolerate. Built once, then operated by us.
What is in it →Eight modules. Nobody buys all eight.
Each one is a piece of clinic work that nothing in the building currently owns. Three are sold on their own, Counted comes with whichever you buy, and four more are named but not built. Working out which one you need is what the audit is for.
- 01
The clinic already does the work
Late, badly, or held in one person's head, but already happening. We do not invent work for a clinic to buy.
- 02
And nothing in the building owns it
If a system you already pay for covers it, we connect that system rather than rebuild it.
- 03
And it pays for itself before the next
A module that cannot show its own return does not earn a second one, which is why there is no bundle.
Answered
Every patient who writes to the clinic gets an answer, in the language they wrote in, at any hour.
- Answers every channel
- Qualifies the patient
- Books the appointment
Followed up
The patient who sat in the chair, received a treatment plan and a price, said he would think about it, and walked out.
- Captures the estimate
- Records the answer
- Takes consent separately
Inspection-ready
The day an inspector arrives and the file cannot be produced. And before that day, a patient booked to a doctor who is not privileged for the procedure.
- Holds the registrations
- Checks it nightly
- Watches the licence
Counted
The owner cannot say what a booked, attended and treated patient costs him, by branch, by doctor, by channel. So he cannot say which spend is working.
- Joins the four sources
- Costs a treated patient
- Shows where it leaks
Published because one module at a time only means something if you can see what comes next. No price and no date on any of them.
Scheduling and capacity
Near-termChairs, rooms and practitioners against what is actually bookable, so a full day and a profitable day stop being different questions.
Claims and insurance
Near-termNPHIES. The claim cycle, what was rejected and why, and the resubmission, for the clinics whose revenue runs through insurance.
Billing and invoicing
Near-termZATCA. Invoices issued from the same record as the appointment, so what was treated and what was billed cannot drift apart.
Retention and recall
Near-termThe patient who came once and is due again, contacted before the clinic notices they stopped coming.
The whole clinic, on one system
Booking, patient flow, staff and rota, stock, invoicing, the inspection file and every channel a patient reaches you on, built once as one system and then operated for you. The point is not the list. It is that the same patient, the same appointment and the same riyal appear once across all of it rather than being retyped between five places.
What is in it- 01
Booking and the calendar
Practitioners, rooms and chairs, with the rules that decide what can be booked to whom, on one calendar the front desk and every channel write into.
- 02
Every channel a patient reaches you on
WhatsApp, Instagram, the website form and missed calls, answered in Arabic or English and booked into that same calendar.
- 03
The treatment plan, from the chair onward
The written cost estimate captured when it is issued, the patient's answer recorded, and every unscheduled plan on one list sorted by value and by age.
- 04
Staff and rota
Who is working, where, and what each of them is permitted to perform, so a booking cannot reach a practitioner who is not privileged for it.
- 05
Stock and consumables
What is on the shelf, what is committed to appointments already booked, and what has to be ordered before it runs out mid-week.
- 06
Invoicing and payments
Estimates, invoices and receipts issued off the same record as the appointment, so the treated value and the booking are never two different numbers.
- 07
The inspection file
Registrations and renewal dates, the facility licence, the approved price list and the advertising rules, checked nightly against what is actually scheduled.
- 08
The numbers
What was spent, what came in, what happened and what it was worth, on one page each Monday and walked through by a person each month.
This is a build, roughly 160 hours of it, not an activation. It is billed in three stages against the milestones below rather than up front, so you are never paying for something you have not seen working.
- 01
The audit, free
One week on your own numbers, back as one page. You keep it whether or not you go further.
- 02
The map
Every system you run, every place a number is typed twice, and every rule that only exists in somebody's head. It decides whether the build is straightforward, and we tell you which before you commit.
- 03
Build and load
Built to the map and loaded with your practitioners, services, prices and rules, then exercised against real cases before a patient ever reaches it.
- 04
Go live, then operated
Your team is trained on the parts they touch, and from that day we run it: channels answered, file kept current, report every Monday.
Not the clinical record
Diagnosis, charting and clinical notes stay where they are, because connecting to them needs approvals we do not hold and do not need. The system carries the appointment, the estimate, the money and the file, not the medicine.
Not claims, yet
There is no NPHIES claim flow in this build. Claims and insurance is a named module that is not built, and until it is, a clinic whose revenue runs through insurance is buying less than it needs.
Not software we hand you
The implementation fee is the build and the monthly is us operating it. A clinic that wants a licence and its own admin should buy a practice management system, and we will name one on the call.
The parts that do not change
Whichever one you are, these are the same, and they are in the contract rather than in a call you have to remember.
- Every clinic starts with the free audit, before anything is signed
- Nothing clinical or urgent is ever answered automatically
- A signed processing agreement before any data moves
- Enquiry data hosted inside Saudi Arabia
- Answered in whichever language the patient wrote in
- One page of numbers on the same date every month, unedited
- You own your data and can export it at any time
- You can leave after the term with 30 days notice