Module 02Riyadh
Followed up
The patient who sat in the chair, received a treatment plan and a price, said he would think about it, and walked out.
Request the audit →Why it is the biggest number in the clinic
After that moment nobody in the building owns him, because he never enquired and so Answered never sees him. In a clinic large enough to employ a treatment coordinator this is that person's job, and in a clinic that is not, it is nobody's.
It is the largest pot of money in a cash-pay clinic, because the patient has already been diagnosed, already been quoted, and already sat in the chair.
StatusReady to build
In the operating system
Live in14 days
From signature
Term6 months
Minimum
AuditFree
Before anything
// The sequence, from the chair to the calendar
01
Captures the estimate
The written cost estimate, at the moment it is issued. Article 7 already requires the clinic to produce one.
02
Records the answer
Accepted and scheduled, accepted and not scheduled, or declined with a reason.
03
Takes consent separately
A time-stamped consent to be contacted about that specific plan, with a one tap opt-out, so later contact meets PDPL Article 25.
04
Holds one list
Every unscheduled plan, sorted by value and by how long it has sat there, per doctor and per branch.
05
Works it inside a window
A fixed number of contacts, on templates that reference the estimate the patient already holds, with no promotional or guarantee wording.
06
Hands yes to the calendar
Straight into the booking flow the clinic already runs, so there is one calendar and one thread.
07
Stops on the first no
Logs the opt-out and never contacts that patient again.
One thread throughout
A patient who says yes lands in the calendar the clinic already runs, so there is no handover.
What it connects to
Open Dental
REST API, read and write across patients, appointments and payments
Zenoti
Appointments and guests, with keys the clinic generates itself
Daftra
REST API, key or OAuth2
Fresha
Read only. One way export, no booking write, so a Fresha clinic is qualified out on the audit call
What this is not
Not a recall campaign
Annex 10 prohibits encouraging unnecessary use of health services. This works one estimate the patient already holds, not a list.
Not Answered
That module replies to people who write in. This patient never enquired, he was already inside.
Not the clinical record
The estimate and the answer, nothing from the chart.
Find out what is sitting unscheduled.
Request the audit →Free. One week. Yours to keep.